Terms & Conditions

TERMS OF SALE

Terms-of-Sale

Titus Performance Terms & Conditions

Last updated: November 2025

Payment Terms

Payment is due in full upon delivery or within 7 calendar days of receiving the invoice, unless prior written arrangements have been made. If payment is not received within 30 days, a 3% service charge will be added to the remaining balance. A 1.5% monthly service charge will then accrue until the balance is paid in full.

Abandoned Items

After 90 days of non-payment and no written agreement, items may be considered abandoned and made available for resale. If the items are still available and the customer wishes to pay the balance, all accrued charges and storage fees must be paid before delivery.

Custom Work & Final Sale

All parts and labor are custom-built to your specifications. As such, all sales are final. No refunds or exchanges will be issued. Customers outside Maryland may have additional rights under their local consumer protection laws.

Warranty Disclaimer

No warranties are expressed or implied, including merchantability or fitness for a particular purpose. However, we’re happy to provide reasonable support and guidance. Reach out anytime—email and text are available 24/7.

Right to Repair

If there’s an issue with your order, we reserve the first right to repair or remedy it. Please notify us in writing within 10 business days of delivery and allow us a reasonable opportunity to resolve the issue.

Sales Tax

Sales tax is calculated based on the destination of the goods. We comply with applicable state laws and economic nexus thresholds. Customers are responsible for any use tax not collected at checkout.

Jurisdiction

This agreement is governed by the laws of the State of Maryland. For customers outside Maryland, local consumer protection laws may also apply. Disputes arising from interstate transactions may be resolved through binding arbitration in Maryland, unless prohibited by the buyer’s state law.

Collections

If collections become necessary, the customer is responsible for all reasonable costs and legal fees as permitted under applicable law.

GENERAL RELEASE OF LIABILITY

Upon entering the premisis, you may be asked to complete a general release of liability waiver that will be provided to you.

RETURNS-RESTOCKING

Return Policy

If a return is accepted, a 15% restocking fee will be assessed.

ENGINE WARRANTY POLICY

Engine Warranty Policy

Titus Performance Engine Warranty Policy:

Stop. Drop. Call First:

Our goal is to make sure you are always able to enjoy your engine. If you ever experience an issue or concern with your engine, contact us first—before any work or diagnostics are done. We will talk you through the issue, and we will work with you on whatever next steps are necessary, but it is imperative that you call us first. If you begin work, then call, there is no guarantee of coverage for any reported issue.

After talking with you, if we determine that your engine needs further assessment or repair (including teardown), we will arrange for pick-up and transportation of your engine back to our shop. You’ll be responsible for any time and labor costs related to preparing the engine for shipping—like removing it from the vehicle and packaging it properly.

Our Process for Diagnostics:

Once your engine is with us, we will perform a detailed assessment to uncover the root cause of the issue. Here’s what that might entail:

If we determine the issue is due to a component failure or assembly error, we will completely cover this. We’ll repair or replace the engine, perform thorough testing, and ship it back to you at no charge.
If the problem is traced to improper use, external factors, or customer action (such as overheating, incorrect ignition timing, improper air/fuel ratios, use of power-adders, over-revving, incorrect oil level, or any mis-use or disregard for our instructions), you’ll be invoiced for the shipping costs and the labor involved in teardown and assessment.
We’ll provide an estimate for any needed parts and labor to get your engine back in the intended condition, including the cost of delivery. You’ll have the option to approve the repairs or choose to arrange for the pick-up of your engine in its current condition, upon payment of your invoice for the teardown and assessment.

Transparency:

We believe our customers should be given as much information as necessary/possible for the successful operation of your engine and your enjoyment of the engine. We maintain records of our assessments, including photos or videos, where applicable and possible. If you have any questions about our findings, we’ll provide you with all the information we can. Ultimately, we are experts, and will use our experience for the final say in determining the root cause of engine issues.

We appreciate you trusting us with your engine – we know it’s your baby. When you have questions or concerns, please call us.